Refund Policy

The following Refund Policy applies to all paid Cool E fitness Subscription  Memberships.

All Memberships are bound by the Terms of Use for the site.

IMPORTANT NOTE: Subscription Fees will not be refunded if the Membership has been canceled due to a violation of the Terms of Use Agreement.

Monthly Subscriptions

Monthly Subscription fees are non-refundable and are charged automatically on each renewal date (i.e. monthly) until you cancel. You may cancel at any time during the month. Upon cancellation, your subscription will expire 30 days from the last payment. Any amounts paid prior to your cancellation are not refundable. To cancel your monthly subscription login to your account and go to you Profile.

Recurring (Auto-Renewing) Subscriptions

By choosing the recurring subscription, you will automatically be charged on your subscription renewal date. You may cancel your recurring membership at any time, subject to the 30-day refund policy above. You will remain a member until your paid subscription term ends.

For self-service membership subscription changes, please login to

Additional Notes

  • Recurring payment systems run on a specific schedule. Please cancel your membership at least 24-hours before you expect your renewal to take place to prevent un-wanted charges.
  • Using the self-service page to cancel your subscription will NOT result in a refund. Any refund request must be sent to


Cool E fitness reserves the right to revise the terms of this Refund Policy. Any changes made will apply to all memberships created or renewed after the date such change was implemented.